At The Zaveris, we believe that every piece of our exquisite jewellery deserves to be delivered to you with the utmost care and attention. We are committed to providing a seamless shopping experience, from the moment you place your order to when your jewellery reaches your doorstep.
1. Processing Time:
- All orders are processed within 2–3 business days.
- Our team carefully inspects each piece to ensure it meets our high standards of quality before dispatching.
2. Shipping Methods & Delivery Time:
- We offer a variety of shipping options based on your location, including standard and expedited delivery.
- Standard Shipping: Estimated delivery time is 5–7 business days.
- Expedited Shipping: Estimated delivery time is 2–4 business days.
- Please note that delivery times may vary depending on your destination and local postal service.
3. Shipping Fees:
- Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.
- We offer free standard shipping on orders above a specified amount (please check our website for details).
4. International Shipping:
- We proudly offer international shipping to select countries.
- For international orders, shipping fees, customs duties, and taxes are the responsibility of the customer and are calculated at checkout.
5. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.
6. Packaging:
- Your jewellery will be carefully packaged in our signature boxes, ensuring that it arrives in perfect condition.
7. Delivery Issues:
- While we work with trusted delivery partners, occasional delays or issues may arise. If your package does not arrive within the estimated delivery time, please contact our customer service team, and we will assist you promptly.
8. Address Accuracy:
- Please ensure that the shipping address provided is correct and complete. The Zaveris is not responsible for delays or misdeliveries due to incorrect or incomplete addresses.
9. Signature Requirement:
- For added security, some deliveries may require a signature upon receipt.
If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer support team. We’re here to ensure your experience with The Zaveris is as smooth and delightful as possible.