Welcome to Zaveris. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the website. If you do not agree to all the terms, you may not access or use the website or services provided.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time. You can review the most current version of the Terms of Service at any time on this page. It is your responsibility to check for changes regularly. By continuing to access or use the website after the posting of changes, you accept those changes.
1. Description of Services
1.1 General Overview
This website offers online shopping for 92.5 Sterling Silver Jewellery. The products available are for personal consumption. Please note that some terms under these Terms of Service may vary based on whether the purchase is for personal use or investment purposes.
1.2 Product Representation
Certain items on the website may appear slightly larger or smaller than their actual size due to screen settings, photography techniques, and display settings. Images of the items may show the product larger or smaller to highlight certain features or details. Zaveris shall not be held liable for any legal claims regarding the size of the products based on their appearance in photos.
1.3 Product Colors and Variations
We strive to ensure that the images of our jewellery are as accurate as possible. However, colors may vary slightly due to different screen settings on devices like mobiles, laptops, or desktops. Since most of our creations are handmade, slight differences in appearance may occur. Additionally, natural stones may have color variations, which are not considered defects.
1.4 Product Dimensions
Product dimensions, including size, material, and other specifications, will be mentioned on the individual product pages. If the size details are not provided or if you have specific size-related queries, please reach out to us before confirming your order, and we will assist you with the exact details.
2. Registration
2.1 Creating an Account
To make a purchase from the website, users may register by providing personal information, including but not limited to name and email address. Registration is a one-time process, and once registered, users can log in to their accounts to complete purchases.
2.2 Account Access
If you have previously registered with us, simply sign in to your account to place an order or manage your details. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
3. Orders and Payments
3.1 Placing an Order
To purchase an item from our website, users can add the selected jewellery to their shopping cart and proceed to checkout. Orders will be considered complete only after the payment is received and processed.
3.2 Order Confirmation
After placing an order, you will receive a confirmation email acknowledging receipt of the order. Please note that this does not signify acceptance of the order. Acceptance occurs when payment is successfully processed.
3.3 Payment Methods
We accept various payment methods, including credit/debit cards and other secure online payment platforms. Full payment is required before we process your order.
3.4 Order Cancellations
Orders can be canceled prior to payment confirmation. Once the payment is processed, cancellations may not be accepted. Please contact customer service promptly if you wish to cancel an order.
4. Shipping and Delivery
4.1 Shipping Policy
We offer shipping services to locations within India. Shipping charges will be added to the order at checkout.
4.2 Delivery Timeframes
We aim to ship your order as soon as possible. Delivery times may vary based on your location. Please note that any unforeseen delays due to external factors such as weather, customs, or Shiprocket are beyond our control and will not be considered a breach of these terms.
4.3 Shipping Restrictions
Certain products may have shipping restrictions. You will be notified if any item in your order cannot be shipped to your location.
5. Returns and Exchanges
5.1 Return Policy
If you are not satisfied with your purchase, you may return items within 14 days of delivery. The item must be unused, in its original packaging, and accompanied by the original invoice. Custom-made or sale items are not eligible for return.
5.2 Exchanges
Exchanges will only be accepted if the product is defective or damaged. Please contact our customer service team to initiate the return and exchange process.
5.3 Refunds
Refunds will be processed to the original payment method once the return is received and inspected. Shipping costs are non-refundable, and you will be responsible for return shipping fees.
6. Intellectual Property
6.1 Ownership
All content on this website, including images, designs, logos, trademarks, and text, is owned by Zaveris and is protected by intellectual property laws. You may not reproduce, modify, or use any content from the website without prior written consent.
7. Privacy and Data Protection
7.1 Privacy Policy
Your use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using this website, you consent to the collection and use of your information as outlined in the Privacy Policy.
8. Limitation of Liability
8.1 No Warranty
This website and its services are provided "as is" and "as available," without any warranties, express or implied. Zaveris does not guarantee that the website will be free of errors, interruptions, or viruses.
8.2 Limitation of Liability
Zaveris’s liability for any damages arising out of or in connection with the use of the website shall be limited to the total amount paid by you for the purchase of the item in question. In no event shall Zaveris be liable for any indirect, incidental, or consequential damages.
9. Governing Law
9.1 Jurisdiction
These Terms and Conditions shall be governed by the laws of India. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in [Your City], India.
10. Changes to Terms and Conditions
10.1 Modifications
Zaveris reserves the right to update or change these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Your continued use of the website after any changes constitutes acceptance of the modified Terms.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📞 Phone: +91 88601 20035
📧 Email: info.thezaveris@gmail.com